What is eConsult?




eConsult enables NHS based GP practices to offer online consultations to their patients. You are able to request:

  • Sick note
  • Blood test 
  • Repeat prescription
  • General health issues
  • Referral
  • Administrative letters

If you do not find your condition or reason for econsult in the 'I want help for my condition' please submit through the ' I want administrative help'. 

To ensure that your e-Consultation is dealt with in a timely manner your information may be shared with our clinicians from South Southwark Extended Primary Care Service. 


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How does eConsult work?

eConsult is easy for patients and practices

eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. You can also be directed to patient self-help, pharmacy advice and local self-referral services.



You'll wonder how you did without it

  • Patients may not need a trip to the surgery and their query may be resolved with a phone call
  • There is no need to change surgery to get digital first access. Patients complete an online GP consultation with their own practice when they need to
  • Medical advice is available 24/7 even when the practice is closed – Patients can check their health symptoms  online and receive on the spot medical advice and treatment guidance thanks to NHS content
  • Patients will get a response from their own NHS GP practice by the end of the next working day or sooner
  • Access wherever and whenever patients want from any device. Unlike a telephone call patients can complete an eConsult at a pace that suits them, without taking up practice time
  • Patients can request sick notes and test results without the need for an appointment saving patient and practice time

eConsult Video